The other day I wanted to burn 40 copies of a DVD that I had made (using Vista Movie Maker of course). Unfortunately I didn’t have a means of copying a dvd then burning it multiple times. (N.B you can burn multiple copies using vista movie maker but it encodes the DVD, which takes for ever, so unless your going to burn 40 dvd’s at once it wont suggest this method). So I proceeded to install Creator myDVD a free tool that came with my Dell but that didn’t work, so I installed Nero 7 which did.
So getting to the point of the problem, once I realised I didn’t need Creator myDVD I uninstalled it. Upon uninstalled it actually rendered all my CD/DVD roms useless, even software based roms like Daemon tools. They didn’t appear in My Computer.
I didn’t relaise at the time that it had happend, I only found the problem out last night. So I went into device manager and fiddled around with uninstalling and reinstalling the devices and removing the sonic (creator mydvd) driver from the driver store (Windows\Inf\) and the Windows\System32\driver folder, to no avail. I kept on getting the following error code.
A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)”
Then I went and did a search on Live.com and there it was the article I need (it did take a few searches and requeries to isolate the correct key words)
http://support.microsoft.com/kb/314060/nl
Apparently when you remove some of these CD/DVD rom tools they leave behind a registery setting that gives you an error code 32. The above article explains which registery setting needs removal.
Moral of the story, thank god for the internet and use Live.com when you need to troubleshoot.
